Delivery Terms & Conditions
Areas of Delivery::
The good news is that we deliver to your door anywhere within South Africa!
To see just how quickly your order will reach you from when we dispatch your order click here
We pride ourselves on our door-to-door delivery applicable to all of our nine provinces within South Africa.
If you need your order quicker than our standard delivery service then an Express Delivery Service can be specially arranged for your order. Additional surcharge for this service will be applicable and insurance will be an optional extra.
By using Express delivery, you will forfeit our Free Delivery Service.
How payment affects my delivery:
If you're paying by credit or debit card and your order reaches us before 13h00, your purchase will be packaged and dispatched on the same day (unless it's a weekend or a public holiday) and providing the product is from our stocked ranges.
For EFT's and bank transfers we need to check your funds have cleared in our bank account before we dispatch your order. This will be done as fast as possible but you can speed the process up by sending us your proof of payment.
We deliver for FREE to anywhere within Gauteng, on all orders with a value of R1 000 or more, VAT inclusive.
For orders below R1 000 the delivery cost is a mere R95 VAT inclusive for orders below 5kg's and R185 VAT inclusive for orders over 5kg's-10kg's. Over 10Kg's will be calculated on checkout. The delivery cost, if applicable, will be displayed when you check out.
When should you expect your delivery?
Delivery times vary based on 2 key factors: Where you choose to have your order delivered too, together with the product availability based on your selection.
Availability of a product is indicated on the product page and may include any of the following scenarios:
Delivery in 24 hours, Delivery in 48 hours, Delivery in 72 hours.
Custom made products: Delivery's in 10/14 working days.
It is important to note "delivery" refers to the time allowed within business hours for us to prepare your order and to dispatching thereof. Additional transport lead time as per our standard delivery service apply to the delivery / ship lead time.